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OphyAI Support

How can we help?

Contact our support team for help with your account, OphyAI tools, billing, or a technical issue.

Email Support

Account access

Need help signing in, verifying your email, or updating your profile?

Billing and plans

Contact us about a plan, invoice, cancellation, or refund request.

Technical help

Tell us what happened and which OphyAI feature you were using.

Contact support

Email ophyai@ophyai.com. To help us investigate quickly, include the email address on your OphyAI account, the feature you were using, and a short description of the issue. Please do not include passwords or payment-card details.

Privacy and account deletion

You can review how OphyAI handles personal information in our Privacy Policy. To request deletion of your account and associated data, use the account deletion page or contact support from the email address associated with your account.

Refund requests

Review the Refund Policy before submitting a request. Include your account email, purchase date, and the plan or purchase involved.