Privacy Policy

Information We Collect

Personal Information

• Identity Data: Name, email address, job title, professional experience
• Profile Information: Data provided during account creation and updates
• Professional Documents: Resumes, CVs, and job descriptions you upload
• Interview Data: Real time transcriptions and session recordings
• Usage Information: How you interact with our platform
• Technical Data: IP address, browser type, device information
• Payment Details: Billing information and transaction history

How We Collect Information

• Direct input when you create an account or use our services
• Automated collection through your interaction with our platform
• Uploaded content when using our Interview Copilot, Resume Builder, or other tools

How We Use Your Information

Core Service Delivery

• Powering our AI-driven interview assistance features
• Providing real-time interview guidance and feedback
• Generating personalized resume recommendations
• Analyzing interview performance and providing insights

Service Improvement

• Enhancing our AI models and algorithms
• Improving user experience and interface
• Developing new features and capabilities

Communication and Support

• Sending essential service updates
• Providing customer support
• Sharing product newsletters and updates (with your consent)

Data Protection and Security

Security Measures

• Enterprise-grade encryption for data in transit and at rest
• Strict access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Secure cloud infrastructure with industry-leading providers

Data Retention

• Interview sessions: Stored for your review and improvement
• Account information: Maintained until account deletion
• Usage data: Retained for platform optimization
• Payment information: Kept as required by law

Your Privacy Rights

You have the right to:

• Access your data
• Correct inaccurate information
• Request data deletion
• Export your data
• Opt-out of marketing communications
• Withdraw consent for optional data processing

Data Sharing

We Only Share Data With:

• Service providers essential to our operations
• Legal authorities when required by law
• Third parties with your explicit consent

We Never:

• Sell your personal information
• Share your data for marketing purposes
• Provide interview recordings to unauthorized parties

International Data Transfers

When we transfer data internationally, we ensure:

• Compliance with applicable data protection laws
• Implementation of appropriate safeguards
• Protection of your privacy rights

Cookies and Tracking

We use cookies to:

• Maintain your session
• Remember your preferences
• Analyze platform usage
• Improve our services

You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are not intended for users under 16 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this policy to reflect:

• New features and services
• Legal requirements
• Privacy practice improvements

We'll notify you of significant changes via email or platform notifications.

Contact Us

For privacy-related inquiries or requests, email us at dev@ophyai.com.

Legal Basis for Processing

We process your data based on:

• Contract performance
• Legal obligations
• Legitimate interests
• Your consent (where applicable)

Additional Rights for EU/UK Users

Under GDPR, you have additional rights including:

• Data portability
• Processing restrictions
• Objection to processing
• Lodging complaints with supervisory authorities